© 2017 Lucid Group Communications Ltd

Company No.09212331.
Registered in England and Wales
Burleighfield House, London Road,Loudwater, HP10 9RF

YOUR DREAM JOB

Bring your dreams, ambition and talent and we'll supply the magic!

JOIN OUR FAMILY

TELL US ABOUT YOUR AMBITION, TALENT AND HOW, WHEN AND WHERE YOU WANT TO WORK. WE’LL CREATE A MAGIC PACKAGE FOR YOU THAT CANNOT BE BEATEN.

RECRUITING NOW

LOCATIONS

UK – London, Beaconsfield, Macclesfield

USA – Manhattan

 

Account Management

Account Director

Account Executive

Account Manager

Senior Account Director

Senior Account Executive

Senior Account Manager

 

Leadership

Client Operations Director

Client Partnership Director

 

Supporting Functions

Legal and Compliance Officer

 

Creative and Digital

Digital Director

Graphic Designer

Motion Designer

Presentation Designer

Technical Director

 

Medical Writing

Associate Medical Writer

Medical Writer

Principal Medical Writer

Scientific Director

Senior Medical Writer

 

Plus Graduate opportunities, with our one year tailor-made Futures Executive programme.

For more details on specific vacancies, check our jobs page on LinkedIn.

Account Management

The Accounts Management team partner with our Medical Writing team and are responsible for the delivery of
projects for our clients. The Account Management team work with available in-house expertise such as our creative team but also with third-party suppliers, and provide appropriate direction, ensuring projects exceed client expectations and are delivered to budget.

Account Managers at Lucid are responsible for:

  • Managing, delivering and continually improving the account administration and support to internal and
    external clients
  • Attending appropriate client events; they are often the primary contacts for client communications, ensuring
    they build confidence in the service Lucid provides
  • Managing projects such as advisory panels, symposia, congress attendance, KOL planning frameworks,
    medical education programmes, KOL identification and KOL briefings
  • Tracking financials of all projects, with monthly reporting responsibilities
  • Managing all third-party suppliers to deliver an outstanding service
  • Ensuring we exceed all clients’ expectations through developing and executing an outstanding service to both
    client and KOLs
  • Ensuring all projects deadlines are met, being clear on all details and requirements

They are ambassadors for Lucid Group, helping build the profile and client base of the Company.
If you want to hear more about our Account Management or apply for a position please submit your details and we’ll be in touch.

Leadership

Client Operations Director

Leading our Account Management and Medical Writing teams per client are our Client Operations Directors. They
lead the team to deliver revenue and profit targets and ensure optimal operational effectiveness, in line with the business and client expectations. They lead the management of resourcing and alignment, for the short and long term.

The Client Operations Director:

  • Leads and delivers appropriate interventions, including reward and recognition, to drive optimal operational effectiveness, high performance and high levels of recruitment and retention
  • Work with relevant internal stakeholders (e.g. Capability Partners, Finance and Learning & Development) to ensure individual and team capabilities are optimised
  • Leads the management of resourcing and alignment, for the short and long term, to achieve account plans
  • Leads the client team to ensure all projects exceed client expectation and are delivered to budget
  • Line manages client team members, providing clarity on roles and responsibilities and key priorities to enable plan delivery
  • Acts as a Capability Partner to relevant team members
  • Leads key processes across the business and ensures effective evaluation and reporting
  • Ensures all policy, process, system and compliance expectations, incl. MSAs are met or exceeded
  • Negotiates business contracts and costs with clients as needed
  • Assists in development of account budgets and timelines

Client Partnership Directors

Client Partnership Directors are responsible for driving sustainable business growth through building strong
strategic relationships with clients. They lead the development and implementation of the growth plan with a focus on new assets/indications, geographies and new capabilities within the Lucid Group. Individuals in this role work with the Managing Partner/Executive Director to build and deliver a growth strategy and plan with clearly defined key priorities and targets. Client Partnership Directors are responsible for:

  • Working with the Account Management team and other key stakeholders to lead the development and delivery of business proposals/RFPs, pitches and presentations for clients, demonstrating authority and credibility
  • Building strong, confident, long-term client partnerships, providing outstanding services and optimising client satisfaction
  • Conducting regular assessments of client strategies and plans and implementing changes as necessary to
    meet current client needs, anticipate future pipeline opportunities and mitigate any risk
  • Inspiring and engaging with the Client team to deliver an exceptional client experience and value
  • Leading and delivering appropriate interventions, including reward and recognition, to drive optimal
    operational effectiveness, high performance and high levels of recruitment and retention
  • Sharing knowledge and insight with key internal stakeholders for the benefit of the group
  • Acting as a mentor to relevant team members
  • Ensuring all policy, process, systems and compliance expectations, including MSAs are met

Medical Writing

Writers at Lucid are responsible for delivering strategic and scientific value to key Lucid Group accounts. We hire for:

  • Associate Medical Writers
  • Medical Writers
  • Senior Medical Writers
  • Principal Medical Writers
  • Scientific Directors

A Lucid writer can create synergy between science, technical information and commercial objectives to deliver
compelling programmes.

  • Medical Writers at Lucid are responsible for:
  • Delivering strategic and scientific value to key Lucid Group accounts. We need individuals who can, or show
    the potential to:
  • Create synergy between science, technical information and commercial objectives to deliver
    compelling programmes
  • Acquire outstanding knowledge of client data and understand both therapy area and commercial
    objectives
  • Become an invaluable scientific and strategic support for clients. They are considered the scientific
    expert who provides excellent strategic counsel
  • Lead contact with clients regarding scientific insight and content
  • Ensure excellence is always delivered for all projects. On time and on budget
  • Build excellent client relationships, both directly and with the broader team

They are ambassadors for Lucid Group, helping build the profile and client base of the Company.

If you want to hear more about our Writing opportunities or apply for a position please submit your details and we’ll be in touch.

Supporting Functions

Legal and Compliance Officer

To support the growth of Lucid Group, we are looking for a Legal and Compliance Officer, who will be accountable for developing an annual compliance implementation plan to ensure we meet all our industry and client compliance responsibilities. We are looking for someone who enjoys rolling up their sleeves and can assist in additional operational projects outside of Legal and Compliance. Accountabilities in this role extend to, but are not limited to:

  • Identifying efficiencies for compliance and new ways of working
  • Being responsible for the rapid review and approval of all MSAs
  • Being responsible for the audit, training and implementation of MSAs across teams, including any significant IT infrastructure, insurance, data requirements or policy amendments
  • Modifying and updating MSAs as required
  • Identifying and developing new compliance policies as required
  • Reviewing and implementing audit and training for all key Lucid compliance policies, including data protection
  • Providing regular feedback on audit results, highlighting organisational performance against Lucid policies and MSA requirements

Creative

Our Creative and Digital teams consist of: Digital Directors, Graphic Designers, Motion Designers, Presentation
Designers and Technical Directors. They deliver industry-leading design across the Lucid group client programmes and company initiatives. They have the ability to deliver creative work with flair across all types of materials including concepts, logo development, material production and artworking when needed, contributing to new business opportunities as well as existing client work. The teams integrate into client service teams to deliver high-standard, innovative solutions that exceed both Lucid and client expectations.

We are looking for people who are:

  • Comfortable working across print and digital projects
  • Confident communicators
  • Adept at interpreting clients’ needs instinctively and have a keen eye for detail
  • Experience working in a studio environment
  • Proficient in Adobe Creative Suite
  • Flexible in their working attitude
  • Self-motivated and a self-starter
  • Pro-active and have ideas to constantly improve

We’re proud of the partnerships we have built with our clients because they have underpinned over 30% growth every year. And this means opportunities at Lucid Group grow every year.

We will have the perfect opportunity for you, and if you join, the opportunities will keep on coming.

SPELLBOUND? TELL US WHAT YOU WANT

 

RECRUITING NOW

LOCATIONS

UK – London, Beaconsfield, Macclesfield

USA – Manhattan

 

Account Management

Account Director

Account Executive

Account Manager

Senior Account Director

Senior Account Executive

Senior Account Manager

 

Leadership

Client Operations Director

Client Partnership Director

 

Supporting Functions

Legal and Compliance Officer

 

Creative and Digital

Digital Director

Graphic Designer

Motion Designer

Presentation Designer

Technical Director

 

Medical Writing

Associate Medical Writer

Medical Writer

Principal Medical Writer

Scientific Director

Senior Medical Writer

 

Plus Graduate opportunities, with our one year tailor-made Futures Executive programme.

For more details on specific vacancies, check our jobs page on LinkedIn.

We’re proud of the partnerships we have built with our clients because they have underpinned over 30% growth every year. And this means opportunities at Lucid Group grow every year.

We will have the perfect opportunity for you, and if you join, the opportunities will keep on coming.

SPELLBOUND? TELL US WHAT YOU WANT